Leadership and
Management Program in Security
Michigan State University
East Lansing, Michigan |
David L. Carter, Ph.D.
This project was completed under a grant from the
Personnel Security Research and Education Center (PERSEREC) of the Office
of Naval Research, U.S. Department of Defense, Monterey, California. The
views and conclusions expressed in this report are those of the author
and do not necessarily reflect those of PERSEREC, ONR, DoD, or Michigan
State University.
EMERGING SECURITY TRENDS
The nature of world-wide espionage is currently
experiencing a dramatic shift. A recent analysis of trends suggests the
need to redefine the problem and to develop new strategies to combat growing
threats to U.S. national security from economic intelligence gathering
and corporate espionage. Trade theft cost U.S. companies more than $100
billion dollars in lost revenues in 1992. If left unchecked, analysts estimate
losses could grow an additional 50% by the year 2003.
A NEW NATIONAL SECURITY PERSPECTIVE
The rapid pace of change in the post-Cold War era demands a new definition
of national security issues. The development of the European Community,
break up of the Soviet Union, economic and political shifts within the
former Warsaw Pact nations, the reunification of Germany, and the brisk
economic growth of Pacific Rim countries have led to a new world of opportunity
and threat.
The challenge to the intelligence community is to discern and disrupt
economic espionage directed toward U.S. companies and interests. A fundamental
shift in our understanding and protection of the nation's secrets will
require:
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Redefining the concept of national security secrets and moving beyond protection
of the defense industry to assisting the entire private sector in combating
corporate espionage.
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More explicitly connecting the impact of industrial espionage on the U.S.
economy to national security issues.
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Broadening the role of personnel security in nondefense industries, including
a new perspective on "clearances," training, and threat awareness.
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Providing more information to the corporate community from the intelligence
community regarding espionage threats, source countries, and targets and
means.
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Aggressively prosecuting those involved in illegal economic and competitive
intelligence.
EMERGING ESPIONAGE TARGETS
Every industry and every country has important economic resources which
must be protected. Generally, the focus of economic espionage activity
in the U.S. can be broken down into two broad categories. The first is
formulae, processes, components, structure, characteristics, and applications
of new technologies. Examples include:
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Fifth generation computer architecture; new computer chip designs, conductivity,
and biochip research; and software development.
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Biotechnology.
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Supercomputing and superconductivity.
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Holographic and laser research, applications, and modeling.
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Optics and fiber optics technology.
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Aerospace technologies.
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Medical technologies, including pharmaceuticals.
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Advanced communications technologies and processes.
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Advances in satellite usage and space technologies and applications.
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Electromechanical products and technologies.
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Chemical process technology and research.
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Integrated circuit technologies.
The second category is factors associated with
the marketing, production, and security of new technologies. Examples include:
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Pricing information.
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Marketing research on demand and consumer profiles.
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Products needed for compatibility and applicability.
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Production timetables and product release dates.
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Production quantities.
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Market targets and schedules and overseas marketing plans.
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Security equipment, sensors, and processes.
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Electronic banking equipment, interfaces, and protocols.
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Technology upgrade schedules, and planned changes in technology.
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Software developments, especially those enhancing new technologies, networking,
and technological integration.
TWO VULNERABLE TARGETS: COMPUTERS
AND INTELLECTUAL PROPERTY
Computers provide both a target and a tool for industrial espionage.
The new information highways provided by network systems (like Internet,
Milnet, and Bitnet) and other advances like Electronic Data Exchange (EDI)
and SWIFT (Society for World International Financial Transactions) also
can mean increased access for illegitimate purposes. Computer-related crimes
can be broken down into four main categories.
Computers as Targets. The unlawful
accessing of computers to gain information or to damage programs or hardware.
A wide array of crimes fall into this category including: theft of intellectual
property or marketing information, blackmail, sabotage of files, accessing
and/or changing government records, techno-vandalism (causing internal
damage to computer systems) and techno-trespass (violating the privacy
of computer files).
Computers as Crime Instruments.
Computer processes used as instruments of crime. Examples include: ATM
fraud, rounding off monetary entries, credit card fraud, fraudulent computer
transactions, telecommunications fraud.
Incidental Criminal Computer Use.
Computers used to increase the efficiency of traditional crimes, for example:
money laundering, off-shore banking, pedophile information exchanges, organized
crime record keeping, murder (through changing information in hospital
records or other control systems), bookmaking.
Crimes Associated With Computer Prevalence.
The advent of microcomputers has opened new crime and espionage targets.
These include: software piracy/counterfeiting, copyright violations, counterfeit
and black market computer equipment and programs.
Another growing target of economic/industrial espionage is intellectual
property. It consists of concepts, ideas, planning documents, designs,
formulae, and other materials intended for products or services which have
commercial value and represent original thought or work. It may be clearly
protected (with copyrights, trade marks, patents, or as trade secrets)
or less well defined (in the case of nonprotected research, incomplete
new concepts or ideas, and public domain information which has been individually
modified or refined).
Intellectual property is increasingly sought through industrial espionage
because it can reflect a valuable investment involving lengthy research
and development efforts. Moreover, it is often stored on computer media
which are themselves an increasing target of espionage.
METHODS OF ESPIONAGE
In addition to unlawful computer access, many of the traditional methods
employed in national security and industrial espionage will continue to
be prominent. Among the many means of obtaining information are:
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Open sources (Freedom of Information Act requests, published government
documents and bidding specifications, opened bids, and technical journals).
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Consultants or outsourcing contractors from targeted firms who provide
"inside information" to competitors.
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"Moles" working inside a particular industry or company with access to
desired information.
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Computer hacking and data transmission interruption.
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Compromising employees through blackmail, set ups, corruption, and bribery.
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The use of student researchers and interns to gain access to research.
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Surveillance of corporate employees.
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Intercepting communications through faxes, telephones, etc.
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Burglary.
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Gaining access to records through janitorial or service personnel.
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New technologies and techniques adapted as detection devices or espionage
countermeasures.
MOTIVATIONS FOR ESPIONAGE
In general, the primary motivation for engaging in espionage is monetary.
However, several factors have emerged in recent years that may make it
easier for employees or others to participate in economic espionage. As
espionage activity has shifted away from a focus on national security,
the profitability of spying has increased. In addition, economic espionage
(especially when information is divulged to traditional U.S. allies) is
less morally repulsive than betraying a national security secret and does
not incur the same threat of punishment.
Employers should watch for a number of key characteristics that may
indicate a security risk. Security threats may include employees who:
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Are generally unhappy on the job, or unhappy with the location of their
assignment.
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Believe they have been overlooked for promotion, salary increases, or commendations
and rewards.
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Feel their contributions to the company are ignored and uncompensated.
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Are facing personal financial difficulties.
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Have personal problems.
PREVENTION
There are a number of measures that employers can take to reduce industrial
espionage. The most crucial of these are related to effective personnel
policies and procedures.
Selection. Employees should be recruited
and screened on the basis of their knowledge, competence, loyalty, and
psychological and social stability.
Training. Employee training should
include information about security threats and procedures.
Surveillance. Maintaining control
over and limiting access to sensitive information will reduce potential
losses.
Supervision. Attentive supervisors
can both identify security violations as well as intervene before problems
occur by remaining alert to warning signals.
Accountability. Ensuring that employees
follow procedures, perform efficiently, and adhere to organizational values
will help maintain personnel integrity.
Target Hardening. Measures should
be taken to protect crucial information and to improve security in order
to reduce temptation.
Positive Work Environment. Increasing
employees' sense of worth within the organization can increase their sense
of obligation and loyalty, thereby decreasing the possibility of espionage.
Realistic Sanctions. Employees must
have a realistic sense that security violations will be identified and
severely punished.
Positive Rewards. To balance the
threat of discipline, positive contributions to the organization must be
reinforced and rewarded.
Reinforcement of Ethics and Values.
The organization must strengthen its employees' sense of moral obligation
through a statement of organizational values, reinforcement of ethical
standards, and high standards of professionalism.
In addition to these safeguards, corporations should consider the following
precautions:
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De-stigmatizing compromising situations (for example, homosexuality).
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Controlling and supervising the access of janitorial and temporary personnel
to sensitive information.
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Accountability and access controls for temporary professional workers.
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Classification systems and model criminal and civil liability legislation
for nondefense related intellectual property.
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Limits on outside employee consulting.
For more information, write or e-mail David
L. Carter, Professor, School of Criminal Justice, Michigan State
University, 560 Baker Hall, East Lansing, MI 48824-1118.